30 Day Money Back Period
We provide a 30-day money back guarantee on all Web Hosting, Reseller Hosting, and VPS Hosting packages with the following conditions:

Refunds are limited to one per customer (i.e. multiple services don’t qualify or multiple signups). *Refunds are applicable to the initial purchase period and do not include renewals.
Refunds exclude setup fee.
Refunds do not include cost of additional services purchased such as domain registration, migrations, dedicated IPs, or other licenses (such as LiteSpeed for VPS).
A written request must be submitted separately from the cancellation request within 31 days of cancellation.
Refunds are sent within 31 days of receiving the written refund request.
Refunds are not granted to accounts closed for TOS or AUP violations.
Quotes – Once you have accepted a quote we will invoice for the quote. This can not be cancelled and is classed as a B2B contract so B2C regulations under UK Law do not apply. You are responsible for payment of the invoice as by accepting the quote we class this as agreeing a contract between ourselves and you/your business. If you were quoted for a contract term e.g 12 months but want to pay monthly you are still required to pay for the full 12 months, either in full or monthly.
Credit added by us is non refundable and can be used against future services.
Added Funds are non refundable and can not be withdrawn. All fees are final.
Domain Registrations / Renewals
All domain name registrations and renewals are FINAL. Because we have to pay registry fees on our end we cannot process refunds for these transactions.

In the rare event your domain has a mis-spelling, please contact us AS SOON AS POSSIBLE so we can attempt to correct it.

Late Invoices
We do NOT provide extensions on invoices here at LM EUROPE LTD.

All invoices should be paid on DUE DATE to avoid account suspension. Accounts not paid by the due date have a 15 day grace period before account is terminated. The Account will be Suspended 1 day(s) after due date. These invoices are subjected to a 8% plus the bank of England’s base rate late fee after 2 days that must be paid to reactivate the account.

We will make every attempt possible to contact you 24 hours prior to account termination. Once the account has been terminated ALL data including backups will be scrubbed from our servers. There is no recovering the data once the account is terminated.

Promotional Pricing
Many of our web hosting, reseller hosting, and VPS hosting packages are discounted for first-time customers.

All packages will renew at the regular rate.

For the BEST possible pricing, we reward customers for signing up annually (12 months), biennial (24 months), and triennial (36 months).

On our website, prices are displayed reflecting the best possible rate.

Please review our Terms of Service:

Last Updated: 24/05/19

ThisAcceptable Use Policy (“AUP”) governs your use of the Services and isincorporated by reference into OMAXCLOUD.COM ’s Terms of Service. Unless otherwisestated, defined terms in this AUP have the meanings provided in the Terms ofService. OMAXCLOUD.COM may modify this AUP at any time without notice. OMAXCLOUD.COM willmean OMAXCLOUD.COM in this policy.

TheServices provided by OMAXCLOUD.COM may only be used for lawful purposes. You agreeto comply with all applicable laws, rules and regulations in connection withyour use of the Services. OMAXCLOUD.COM reserves the right to refuse service toanyone. Any material that in our judgment violates this AUP in any manner maybe removed from our servers (or otherwise disabled), with or without notice.Failure to respond to an email from our abuse department within the specifiedtime period in our email to you may result in the suspension or termination ofthe Services.

Domain Registrant Education
Registrant Benefits & Responsibilities
Customer Master Agreement
This is the main Customer Master agreement that would apply to you as ourCustomer. Apart from this Master Agreement, the following Product SpecificAgreements may also apply to you depending on the Products and Services you buy.

Domain Registration Agreement
This represents the Agreement between yourself and us for domain registration.

Registrar Registrant Agreement for Domain Names
This represents the Agreement between the Registrant (Owner) of a Domain Nameand the Registrar. If you register a domain name through us, this Agreementwill apply to the person whose information you filled in the Owner sectionduring the Registration process

Customer Agreement for Domain Names
This represents an addendum to the Customer Master Agreement between yourselfand us for Domain Registration

Customer Agreement for Web Services
This represents an addendum to the Customer Master Agreement between yourselfand us for Domain / Mail Forwarding and Managed DNS

Customer Agreement for Digital Certificates
This represents the Customer Agreement for Digital Certificates

Customer Hosting Product Agreement
This represents the Customer Agreement for Hosting

Customer Agreement for Themes, Plugins, Logos
This represents the Terms and Conditions, Privacy Policy and User LicenseAgreement for Themes, Plugins, Logos

# Registrant shall furtherendeavour to familiarize themselves with the Registrants’ Benefits andResponsibilities applicable while registering gTLDs.

# Registrant is encouraged torefer to ICANN published Registrant Educational Materials.

# Domain Name Deletion & Auto-Renewal Policy.

Free Services / Promotions

FreeDomains belong to OMAXCLOUD.COM when a plan is cancelled. You can buy your domainoff UK Business Services & Software Ltd for the fee advertised on our site.This will be waived if you have been with us for 2 years or more. If you paymonthly and had a free domain and cancel outside of the 30 day money backguarantee you will be charged for the price of the domain regardless of timewith us.

Free SSLbelong to OMAXCLOUD.COM when a plan is cancelled. This can not be transferred norcan it be used at another host. This is not us. The issuing body’s dont allowthis.

Disclaimer

OMAXCLOUD.COM is under no duty, and does not by this AUP undertake a duty, to monitor orpolice our customers’ activities and disclaims any responsibility for anymisuse of the OMAXCLOUD.COM network.

Internet Abuse

You maynot engage in illegal, abusive, or irresponsible behaviour, including:

a)Unauthorized access to or use of data, systems or networks, including anyattempt to probe, scan or test the vulnerability of a system or network or tobreach security or authentication measures (including those belonging to OMAXCLOUD.COM and its customers) without express authorization of the owner of the system ornetwork;
b) monitoring data or traffic on any network or system without theauthorization of the owner of the system or network;
c) Interference with service to any user, host or network including, withoutlimitation, mail bombing, flooding, deliberate attempts to overload a systemand broadcast attacks;
d) Use of an Internet account or computer without the owner’s authorization,including, but not limited to Internet scanning (tricking other people intoreleasing their passwords), password robbery, security hole scanning, and portscanning;
e) Forging of any TCP-IP packet header or any part of the header information inan e-mail or a newsgroup posting; or
f) Any conduct that is likely to result in retaliation against the UK BusinessServices & Software Ltd network.
g) Use of UK Business Services & Software Ltd’s network in a way thatunreasonably interferes with UK Business Services & Software Ltd’s othercustomers use of the network

Newsgroup, Chat Forums, Other Networks

You mustcomply with the rules and conventions for postings to any bulletin board, chatgroup or other forum in which you participate, such as IRC and USENET groupsincluding their rules for content and commercial postings. These groups usuallyprohibit the posting of off-topic commercial messages, or mass postings tomultiple forums.

Prohibited Uses

Infringementof Intellectual Property Rights.

Use ofthe Services to infringe upon another party’s intellectual property rights isprohibited. This includes, but is not limited to, the unauthorized copying ordistribution of movies, music, books, photographs, software/warez, or any othercopyrighted work. Selling or offering to sell any counterfeit merchandise willresult in the immediate termination of your account. Any account found to beinfringing on the intellectual property rights of others will be expeditiouslyremoved or access to the material will be disabled. Any account found to be inrepeated violation of this prohibition will be suspended or terminated.

If youbelieve that your intellectual property rights are being infringed upon, pleaseemail support@OMAXCLOUD.COM . For copyright infringement claims, OMAXCLOUD.COM followsthe Digital Millennium Copyright Act (“DMCA”) notice and takedown procedures.

Using ashared account as a backup/storage device.

You maynot use a shared hosting account as a backup/storage device with the exceptionof one cPanel backup of the same account. Please do not take backups of yourbackups.

Unacceptable Material

ZeroTolerance Adult Content Policy

OMAXCLOUD.COM has a zero-tolerance policy in effect for adult content. We do not allow anycontent considered “adult material” on our servers. This includes any type ofmedia that may contain nudity, partial nudity, or anything else of adult naturedetermined in OMAXCLOUD.COM ’s sole discretion. Violators of this policy will beimmediately terminated without a refund. Additional prohibited content isoutlined below:

Unacceptablematerial on our servers includes without limitation:

Topsites
IRC Scripts/Bots
IRCD (irc servers)
Proxy Scripts/Anonymizers
Image Hosting Scripts (similar to Photobucket or Tinypic)
AutoSurf/PTC/PTS/PPC sites
IP Scanners
Bruteforce Programs/Scripts/Applications
Mail Bombers/Spam Scripts
Banner-Ad services (commercial banner ad rotation)
File Dump/Mirror Scripts (similar to rapidshare)
Commercial Audio Streaming (more than one or two streams)
Escrow/Bank Debentures
High-Yield Interest Programs (HYIP) or Related Sites
Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
Sale of any controlled substance without prior proof of appropriate permit(s)
Prime Banks Programs
Lottery/Gambling Sites
MUDs/RPGs/PBBGs
Hacker focused sites/archives/programs
Sites promoting illegal activities
Forums and/or websites that distribute or link to warez/pirated/illegal content
Bank Debentures/Bank Debenture Trading Programs
Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
Mailer Pro
Push button mail scripts
Broadcast or Streaming of Live Sporting Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, etc)
Tell A Friend Scripts
Anonymous or Bulk SMS Gateways
Bitcoin Miners
PayDay Loan Sites (including any site related to PayDay loans, PayDay loan affiliate progams, etc)
ChildPornography Prohibited.

Contentthat is potentially harmful to minors, as determined in OMAXCLOUD.COM ’s solediscretion, is strictly forbidden, including but not limited to, childpornography or content perceived to be child pornography. Any website found tohost child pornography or linking to child pornography will be suspendedimmediately without notice.

Free WebHosting Not Allowed For Resellers.

OMAXCLOUD.COM Resellers are not allowed to provide “free web hosting” services to theircustomers.

OtherProhibited Content.

Wereserve the right to refuse service to anyone. Any material that, in ourjudgment, is obscene, threatening, illegal, or violates our Terms of Service orthis AUP in any manner may be removed from our servers (or otherwise disabled),with or without notice.

Unacceptable Resource Usage

You maynot:

Usetwenty-five percent (25%) or more of our system resources for longer thanninety (90) seconds at a time. Activities that could cause this excessive use,include but are not limited to: CGI scripts, FTP, PHP, HTTP, etc.

Runstand-alone, unattended server-side processes at any point in time on theserver. This includes any and all daemons, such as IRCD.

Run anytype of web spider or indexer (including Google Cash / AdSpy) on shared servers.

Run anysoftware that interfaces with an IRC (Internet Relay Chat) network.

Run anybit torrent application, tracker, or client. You may link to legal torrentsoff-site, but may not host or store them on our shared servers.

Participatein any file-sharing/peer-to-peer activities

Run anygaming servers such as counter-strike, half-life, battlefield1942, etc.

Run cronentries with intervals of less than fifteen (15) minutes.

Run anyMySQL queries longer than fifteen (15) seconds. MySQL tables should be indexedappropriately.

Includethe local file rather than the URL when using PHP, include functions forincluding a local file. Instead of including “http://yourdomain.com/include.php”),use “include.php”.

Forcehtml to handle server-side code (like php and shtml) to help reduce usage.

INODES.

The useof more than two hundred and fifty thousand (250,000) inodes on any shared orreseller account may result in a warning, and if no action is taken to reducethe excessive use of inodes, your account may be suspended. If an accountexceeds one hundred thousand (100,000) inodes it will be automatically removedfrom our backup system to avoid over-usage, however, databases will still bebacked up as a courtesy in our sole discretion. Every file (i.e. a webpage,image file, email, etc.) on your account uses up one (1) inode.

Useraccounts that constantly create and delete large numbers of files on a regularbasis, have hundreds of thousands of files, or cause file system damage may beflagged for review and/or suspension. The primary cause of excessive inodes istypically due to Users leaving their catchall address enabled, but neverchecking their primary account mailbox. Over time, tens of thousands ofmessages (or more) build up, eventually pushing the account past an acceptableamount of inodes. To disable your default mailbox, login to cPanel and choose“Mail”, then “Default Address”, “Set Default Address”, and then type in:“:fail: No such user here”.

Zero Tolerance Spam Policy

We take azero tolerance stance against the sending of unsolicited e-mail, bulk emailing,and spam. “Safe lists,” purchased lists, and selling of lists will be treatedas spam. We may terminate the account of any User who sends out spam with orwithout notice.

Websitesadvertised via spam (Spamvertised) may not be hosted on our servers. Thisprovision includes, but is not limited to, spam sent via fax, phone, postalmail, email, instant messaging, or usenet/newsgroups. No organization or entitylisted in the ROKSO may be hosted on our servers. Any User account whichresults in our IP space being blacklisted will be immediately suspended and/orterminated.

OMAXCLOUD.COM reserves the right to require changes or disable as necessary, any website,account, database, or other component that does not comply with our policies,or to make any such modifications in an emergency that we deem necessary at oursole discretion.

OMAXCLOUD.COM reserves the right to charge the holder of the account used to send anyunsolicited e-mail a cleanup fee or any charges incurred for blacklist removalat our sole discretion.

WHMCS Support Policy

Pleasenote that our support technicians have not been trained on the WHMCS softwareoutside of the initial installation. Troubleshooting issues should be addresseddirectly to WHMCS Reseller Support department at the following links:

Documentation:https://www.whmcs.com/reseller-support/

TicketDesk: https://www.whmcs.com/members/submitticket.php?step=2&deptid=13

Our teamis able to offer WHMCS upgrades for £45. If you would like us to perform this,please open a new support ticket.

Defamation Policy

Allwebsites hosted on UK and European servers are in accordance with UK and Or EULaw.

Websiteshosted on OMAXCLOUD.COM ’s servers in the U.S. are regulated by U.S. law.Accordingly, pursuant to Section 230(c) of the Communications Decency Act, OMAXCLOUD.COM ’s policy is not to remove allegedly defamatory material from websites hostedon our servers unless the material has been found to be defamatory by a court,as evidenced by a court order. As a webhost, OMAXCLOUD.COM is not a publisher ofUser content and we are not in a position to investigate the veracity ofindividual defamation claims. We rely on the legal system and the courts todetermine whether or not material is indeed defamatory. In any case in which acourt order indicates that material is defamatory, libelous, or slanderous innature, we will disable access to the material. Similarly, in any case in whicha U.S. court has placed an injunction against specified content or materialbeing made available, we will comply and remove or disable access to thematerial in question.

AUP Violations

YourServices may be terminated with or without notice upon any violation of thisAUP. If applicable, violations will be reported to the appropriate lawenforcement agency.

A failureto respond to an email from our abuse department within forty-eight (48) hours,or as otherwise specified in the email, may result in the suspension ortermination of your Services. All abuse issues must be dealt with via troubleticket/email and will receive a response within forty-eight (48) hours.

If youfeel you have discovered a violation of our AUP please report it to: support@OMAXCLOUD.COM

30 Day Money Back Period
We provide a 30-day money back guarantee on all Web Hosting, Reseller Hosting, and VPS Hosting packages with the following conditions:

Refunds are limited to one per customer (i.e. multiple services don’t qualify or multiple signups). *Refunds are applicable to the initial purchase period and do not include renewals.
Refunds exclude setup fee.
Refunds do not include cost of additional services purchased such as domain registration, migrations, dedicated IPs, or other licenses (such as LiteSpeed for VPS).
A written request must be submitted separately from the cancellation request within 31 days of cancellation.
Refunds are sent within 31 days of receiving the written refund request.
Refunds are not granted to accounts closed for TOS or AUP violations.
Quotes – Once you have accepted a quote we will invoice for the quote. This can not be cancelled and is classed as a B2B contract so B2C regulations under UK Law do not apply. You are responsible for payment of the invoice as by accepting the quote we class this as agreeing a contract between ourselves and you/your business. If you were quoted for a contract term e.g 12 months but want to pay monthly you are still required to pay for the full 12 months, either in full or monthly.
Credit added by us is non refundable and can be used against future services.
Added Funds are non refundable and can not be withdrawn. All fees are final.
Domain Registrations / Renewals
All domain name registrations and renewals are FINAL. Because we have to pay registry fees on our end we cannot process refunds for these transactions.

In the rare event your domain has a mis-spelling, please contact us AS SOON AS POSSIBLE so we can attempt to correct it.

Late Invoices
We do NOT provide extensions on invoices here at LM EUROPE LTD.

All invoices should be paid on DUE DATE to avoid account suspension. Accounts not paid by the due date have a 15 day grace period before account is terminated. The Account will be Suspended 1 day(s) after due date. These invoices are subjected to a 8% plus the bank of England’s base rate late fee after 2 days that must be paid to reactivate the account.

We will make every attempt possible to contact you 24 hours prior to account termination. Once the account has been terminated ALL data including backups will be scrubbed from our servers. There is no recovering the data once the account is terminated.

Promotional Pricing
Many of our web hosting, reseller hosting, and VPS hosting packages are discounted for first-time customers.

All packages will renew at the regular rate.

For the BEST possible pricing, we reward customers for signing up annually (12 months), biennial (24 months), and triennial (36 months).

On our website, prices are displayed reflecting the best possible rate.

Please review our Terms of Service:

Last Updated: 24/05/19